2510 Wigwam Parkway   Suite 101   Henderson, NV  89074   800-338-5370   877-202-0019 (fax)
 
SHOP BY
 
keyword
CATEGORY COMPANY

Grant Enterprises On Line - Ordering, Shipping and Return Policies
 
Grant Enterprises On Line accepts Visa,
Discover, Mastercard and American Express
credit cards  
Orders can be placed by phone, fax or on-line using our secure server. Also, inquiries can be submitted to grant_enterprises@msn.com if you can't find what you're looking for online. It never hurts to ask, because the product you're after may just not be online yet.

Ordering:

  • Call (800) 338-5370, 8:00am - 5:00 pm (Pacific Standard Time)
  • Fax your P.O. (Government only) or credit card order toll free at 877-202-0019 using our order form.
  • Mail order and payment to address below using our order form
  • Order On-line Securely by using our Safe Shopping Cart located on our product pages.
  • California and Nevada Orders...be sure to include appropriate California and Nevada Tax Rates (click here for listing by County)
Please make checks or Purchase Orders payable to:
Grant Enterprises On Line.

Send payments to:
Grant Enterprises On Line
2510 Wigwam Parkway Suite 101
Henderson, NV 89074

(877) 202-0019 Fax         (800) 338-5370 Office

Our Return Policy:

Grant Enterprises On Line honors the return policy and minimum order requirements of each manufacturer. All returns must be done within 30 days after receipt of order. Full refunds or equal exchanges are NOT available if purchaser has changed their mind, made an error or determined a product is no longer wanted. In such instances, a restocking fee will be charged and purchaser will be responsible for all freight. Our manufacturer restocking fees range from 30-40%. So please read product descriptions carefully and do call us with any questions.

If your order arrives damaged, defective or incomplete, we will provide a replacement at no additional costs and we will do our best to rush your replacement order to you as quickly as possible.

Shipping:
  1. Most selections are shipped via UPS services or freight services(truck). In the majority of product selections the ship costs are in the cart system. These ship costs are based on the shipment of a few items. So when purchasing multiple items (especially larger items), the ship costs calculated in the cart may seem unreasonably high. In these cases, please submit your order for a quote only by selecting the Quote Only at the bottom of the order page in place of your payment information. We can then provide the corrected freight quote to you. Of course, you are welcome to call us toll free at 1-800-338-5370
  2. Freight services are quoted for Dock-to-Dock delivery in the Continental U.S.A. 48 states only. To upgrade to inside delivery or lift gate service (usually for residential deliveries), please select the freight option for this service in the shopping cart.
  3. Look for "Free Shipping" throughout our web site. Free shipping is indicated both on the product pages and in our shopping cart. Free shipping applies to the continental U.S. 48 states only.
  4. If you prefer to use your own company UPS, Fed Ex or Freight accounts please provide this information in the comments section of your order. We can easily facilitate this for you without any additional fees or handling charges as is sometimes the practice.
  5. Some delivery locations such as New York City for example require a delivery surcharge. If this is the case - and if you live or work there you are probably already aware of this - we will confirm with you any additional delivery fees prior to processing your order.
  6. In many cases our ordering system does not charge a ship fee for accessories to larger items. However, if ordered separately, a UPS charge will apply. We will confirm this with you prior to processing your order of the accessories only.
  7. Overseas shipments to be arranged by customer's carrier or freight forwarder. We can arrange delivery to US based freight forwarder's facility.



Valid XHTML 1.0 Transitional       
Valid CSS!